Is your translation agency damaging your brand?

I was talking to a global marketing director recently, and he told me he was worried that his translation agencies were damaging his brand. Here’s a flavour of what he said:

“My existing agency just churns the words in and out – they don’t understand the brand”
                                                                                                                                                                             
                                                                                                                                                                             
                                                                                                                                                                             

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